In honor of the heroes of small business in the surrounding area, the Chamber of Commerce of Huntsville/Madison County held its annual tribute to the area’s small businesses on Aug. 31, while also honoring non-profit organizations, young professionals and outstanding local businesses. Digium is proud to announce that Charlie Wilson was the [...]

Mark Summer explores this year’s conference theme, “Asterisk: The World is Calling,” by sharing his experiences using the telephony platform to help improve local economies and quality of life around the world Asterisk is changing the world, not just in the limited confines of  business-oriented UC communications, but in real, tangible, and life changing [...]

The 15 Commandments of IVR Commandment #6: “Understand What Constitutes a ‘Prompt’” This series of “commandments”, guiding you to writing clear, easy-to-understand IVR prompts is venturing into the “fine-tuning” mechanics of constructing prompts – this latest commandment: “Understand What Constitutes a Prompt” is an important aspect to grasp in order to make sure that all your options [...]